These terms govern your use of this website and set out the basis on which we work with clients. The professional services we provide are governed by a separate written engagement, which takes precedence over anything on this page.
About us
This website is operated by Ekron, a firm of chartered building surveyors regulated by RICS. Company No. 14880489, registered office Bramber Court, 2 Bramber Road, London W14 9PW. You can reach us at info@ekron.co.uk or on 020 3951 1032.
Using this website
You may use this website for lawful, personal and business purposes connected with considering or instructing our services. You agree not to misuse the site, attempt to gain unauthorised access to it, or use it in any way that could damage or impair it. All content on this site — text, design, images and branding — is owned by or licensed to Ekron and may not be reproduced without our permission.
Information, not advice
The information on this website is provided for general guidance only. It describes our services and the areas we work in, but it is not professional advice and should not be relied upon as such. Every property and situation is different. Professional advice is given only under a formal, written engagement following an assessment of your specific circumstances.
Instructing us
Where you ask us to carry out work, we will confirm the scope of that work, the deliverables and the fee in writing before we begin. That engagement, together with any terms of appointment we provide, forms the contract between us for the services. Our Fees & Payment and Cancellations & Refunds policies apply to instructed work.
Our professional standards
We are regulated by RICS and carry professional indemnity insurance appropriate to the work we undertake. We act with reasonable skill and care and in accordance with the RICS Rules of Conduct and applicable professional standards.
Liability
To the extent permitted by law, we are not liable for any loss arising from reliance on general information published on this website, or from any interruption or unavailability of the site. Our responsibility for the professional services we provide is set out in the relevant engagement and is backed by our professional indemnity insurance. Nothing in these terms limits our liability where it would be unlawful to do so, including for death or personal injury caused by negligence, or for fraud.
Links to other sites
This website may contain links to third-party websites. We provide those links for convenience only and are not responsible for the content, accuracy or privacy practices of any external site.
Complaints
We aim to provide a high standard of service. If something falls short, please tell us so we can put it right. We operate a formal complaints-handling procedure in line with RICS requirements; please contact us at info@ekron.co.uk and we will provide a copy and deal with your complaint promptly. If we cannot resolve matters between us, our procedure explains the independent redress available to you.
Governing law
These terms, and any dispute arising from them or from your use of this website, are governed by the law of England and Wales and subject to the jurisdiction of its courts.
Changes to these terms
We may update these terms from time to time. The current version is always published on this page.
Contact us
Ekron
Bramber Court, 2 Bramber Road, London W14 9PW
info@ekron.co.uk · 020 3951 1032
Company No. 14880489 · Regulated by RICS